Becoming ISO certified can often be perceived as a monster
and an arduous paper based assignment which regularly begs the question “Do we really need ISO?”
The answer to this question is YES! If correctly managed ISO
certification can provide a company with a very valuable framework around which
to maintain and continually improve its business. From my own stand point,
having witnessed and experienced many Quality Systems, there are a number of
points which must be addressed very early on in the implementation process as
they say, “Tús maith leath na hoibre” (a good start halves the work).
1. Engage with your Notified Body
e.g. NSAI, who can help you and provide you with information
on the certification process (and costs).
2. Be prepared
Ensure you have a full understanding of the ISO standard you
are aiming to implement.
3. Ownership
Assign a knowledgeable owner and leader of the ISO
implementation project who can spearhead a cross functional team to success.
4.Gap Analysis
Complete a GAP Analysis against the standard (you may find
out you are adhering to parts of the standard already)
5. Project Plan
Develop a project plan and set a date for your
certification audit (otherwise it can go on and on and on and…I think you get
the idea!
……Oh and don’t be
afraid to ask for help!!
ISO is a roadmap which guides your company along a
structured path. It helps you put a framework around your business and helps
you ensure that all of your processes flow. Being audited and certified by a 3rd
party also gives your customer’s confidence in your abilities and your
processes.
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